Refund policy

Returns

You may return unused and undamaged BOTL Amsterdam products within 14 days of delivery, in their original packaging.

To start a return, email info@botlamsterdam.com with your order number and the reason for your return. We'll refund you within 14 days of receiving the product in good condition.

Return shipping costs are paid by the customer, and the parcel remains your responsibility until it reaches us, so please keep proof of postage.